Last Updated: May 2018.
Your privacy is very important to us, below explains the information we collect from you, what we do with that information and our information security policy.
When you sign up for any of our services we will ask you to provide contact information for your convenience as well as legal reasons. This might include name, home address, e-mail addresses.
If you need support our staff may need to know information to solve the problem such as operating system, browser software and editing software, logins and passwords for SSH and other services.
When you visit this website we do record certain information using Google Analytics or/and Yandex.Webmaster Services such as your location, browser version, IP address, screen resolution, operating system and flash support. This is so we can continue to provide the most convenient web site for all our visitors.
Our websites are protected by a Secure Sockets Layer (SSL) and verified by paid or free certs from Comodo and/or Let's Encrypt. This helps prevent eavesdropping on our website, just look for the padlock.
We will use your personal identifiable information in the following ways.
We will NEVER provide your personally identifiable information to any persons other than a law enforcement or regulatory agency at their request, third parties who provide services on our behalf such as payment processing, only if they agree not to miss use this information.
We do not under any circumstances apart from the above give away or sell your information to any third parties.
Your personal information is safe with us, your information is safely encrypted using SSL. Our service is not available to anyone under the age of 16, never will we intentionally maintain information about anyone under the age of 16.
The Website is available only to individuals who are at least 16 years old.
Credit / debit card purchases for Poralix services are processed by the third-party vendors PJSC Bank Avangard, PayPal, Yandex.Money. We never collect and / or store credit / debit card information, the payment data is not stored on our systems either.
For PayPal transactions, Poralix passes the request to PayPal and the transaction occurs directly on the PayPal website. Therefore, the payment data is not stored on our systems.
All third-party vendors (we use) power online financial transactions for thousands of businesses globally, and they are compliant with PCI-DSS standards for the storage and handling of payment information.
All communications with Poralix are transmitted over TLS (HTTPS) for all of our services. We use connectivity to our customer servers via SSH and recommend that customers use SSH keys to securely set up our access.
When we receive email, we use return email addresses to reply with the information requested. Such addresses are not used for any other purpose and are not shared with outside parties.
When supplying contact information to Poralx you can indicate your preference if you would like to be contacted to receive information and updates about our services by logging in to your Poralx account, going to your member profile page and choose not to receive any further notification emails from us or other information pertaining to Poralx. Information you submit to us will not be used for this purpose unless you indicate this as your preference.
When supplying contact information to Poralx you can indicate your preference on your members profile page to participate in the Poralx newsletter.
You will receive a confirmation email from us when placing an order on our site and paying through PayPal, Credit or Debit Cards.
A session ID cookie expires when you close you browser.
A persistent cookie remains on your hard drive for an extended period of time much like the cookie used for our affiliate program. You can remove persistent cookies by following directions provided in your Internet browsers 'help' file.
Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but you will be asked to enter your username and password again every time you closed your browser or your session has timed out.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
IP addresses are tied to personally identifiable information to prevent and block abusers to keep using our services such as members who violates our terms of service.
Upon using our free or paid services, you may be requested to participate in our periodic internal surveys that are conducted by Poralx to determine your personal interests. These surveys are strictly voluntary. The data collected through these surveys will only be used to improve our products and services and will never be sold to any third parties.
According to the new rules in Russia (since July 2017), when customers make payments the organization or the individual entrepreneur must create an electronic cash receipt and send its fiscal data to the tax authorities through the fiscal data operator. Fiscal data sent to the tax authorities through the fiscal data operator includes a list of paid services with their prices in Russian Roubles and might include Client's email address and/or phone number. It does not include any other personally identifiable information of our Clients.
In accordance with the established procedure, the electronic receipt should also be sent to the customer. Since that when you send a payment to us you might receive an email with fiscal receipts in it with subject "Ссылка на счет". It's all written in Russian language. Such an email lists items that you already purchased from us, all prices there are in Russian Roubles.
We provide you the opportunity to 'opt-in' and 'opt-out' of our newsletter at any time. Our newsletters when sent contain allot of useful information and any offers we may have. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them at any time.
We collect information from our website visitors using Google Analytics and/or Yandex.Webmaster services. We use this information to better design our Web site and services. This information is never shared with any third party. We do not link aggregate user data with personally identifiable information.
You can access all your personally identifiable information that we collect by logging into your password-protected Poralx account and selecting to update your 'My Details' We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Poralx considers email transmitted via our service to be the private correspondence between the sender and recipient. We will not monitor, edit or disclose the contents of a user`s private communications, except as required by law, to comply with legal process, if necessary to enforce the Service Agreement, to respond to claims that such contents violate the rights of third-parties, or to protect the rights or property of Poralx. By using the service you agree that technical processing of email communications is and may be required to send and receive messages, to conform to the technical requirements of connecting networks, to conform to the limitations of the Service, or to conform to other, similar technical requirements. By using the service you acknowledge and agree that Poralx do not endorse the content of any user communications and are not responsible or liable for any unlawful, harassing, libellous, privacy invading, abusive, threatening, harmful, vulgar, obscene, tortuous, or otherwise objectionable content, or content that infringes or may infringe the intellectual property or other rights of another.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
This Web site contains links to other sites that are not owned or controlled by Poralx. Please be aware that we, Poralx are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.