DirectAdmin Server Management
Looking for somebody to care of your Linux servers? Need to transfer hosting users to a new server? Want to get system software upgraded and tweaked? Don't waste hours and lose business due to downtime and recurring server issues, contact us today to get the best deal on Linux servers support.
Our Services
Monthly Linux/Unix Server Administration and DirectAdmin Support
We take care of your Linux servers 24/7 365 days a year. No minimum term. Stay with us as long as you want. Pay multiple servers or months in advance with a discount. Contact us today for more detailed proposal and a personalized quotation.
Silver Server Management
- No setup fee. Unlimited Support Tickets. Unlimited domains.
- 1 dedicated or virtual server with CentOS/AlmaLinux/CloudLinux/Debian/Ubuntu.
- Includes Security Hardening, Server Optimization, Abuse Handling.
- Remote DNS support: Web-GUI only, domains only (add/update/delete)
- 24/7 Server Proactive Monitoring, monthly kernel, software upgrades.
- 10 hours of free support and administrating time
- Support Hours: 9:00-17:00 (UTC+7)
$85 USD/Month
Gold Server Management
- No setup fee. Unlimited Support Tickets. Unlimited domains.
- 1 dedicated or virtual server with CentOS/AlmaLinux/CloudLinux/Debian/Ubuntu.
- Includes Security Hardening, Server Optimization, Abuse Handling.
- Remote DNS support: Web-GUI only, domains only (add/update/delete)
- 24/7 Server Proactive Monitoring, monthly kernel, software upgrades.
- 15 hours of free support and administrating time
- Support Hours: 9:00-19:00 (UTC+7)
$135 USD/Month
Platinum Server Management
- No setup fee. Unlimited Support Tickets. Unlimited domains.
- 1 dedicated or virtual server with CentOS/AlmaLinux/CloudLinux/Debian/Ubuntu.
- Includes Security Hardening, Server Optimization, Abuse Handling.
- Remote DNS support: 3x Named, PowerDNS, AtomiaDNS + domains
- 24/7 Server Proactive Monitoring, weekly kernel, software upgrades.
- 20 hours of free support and administrating time
- Support Hours: 9:00-21:00 (UTC+7)
$185 USD/Month
Startup Server Management
- Valid for servers with DirectAdmin and less than 100 domains.
- 1 dedicated or virtual server with CentOS/AlmaLinux/CloudLinux/Debian/Ubuntu.
- Includes Security Hardening, Server Optimization, Abuse Handling.
- Remote DNS support: CloudFlare DNS only
- 24/7 Server Proactive Monitoring, monthly kernel, software upgrades.
- 5 hours of free support and administrating time.
- Setup fee: $20 USD (one time).
- Support Hours: 9:00-17:00 (UTC/GMT +7.00)
$55 USD/Month
Outstanding Opportunity
For those who value their time and relationships highly, and make their choice in favor of their family and friends. For those who want to focus on a development of a business and activities that generate profits and personal pleasure without being distracted by a need to solve of non-core IT related issues. For those who wish to rest assured that their servers are good cared and are in professionals hands.
SILVER |
GOLD |
PLATINUM |
STARTUP |
||
| 24/7 Server Monitoring (proactive) |
☆☆ | ☆☆ | ☆☆ | ☆ | |
| Number of Domains | Unlimited | Unlimited | Unlimited | < 100 | |
| Remote DNS 1 | Web-GUI, domains | Web-GUI, domains | Full Support | CloudFlare only | |
| Security Audits | Bimonthly | Monthly | Monthly | Quarterly | |
| Software Upgrades | Monthly | Monthly | Weekly | Monthly | |
| Security Hardening | ☆ | ☆ | ☆ | ☆ | |
| Server Optimization | ☆ | ☆ | ☆ | ☆ | |
| Support Hours (UTC+7) | 9:00-17:00 | 9:00-19:00 | 9:00-21:00 | 9:00-17:00 | |
| Abuse Handling | ☆ | ☆ | ☆ | ☆ | |
| Disaster Recovery | ☆ | ☆ | ☆ | ☆ | |
| Users Migration 2 | — | 1 | 1 | — | |
| Free Hours of Support 3 | 10 | 15 | 20 | 5 | |
| Setup Fee 4 | — | — | — | $20 USD | |
| Price per Linux Server | $85USD/mo | $135USD/mo | $185USD/mo | $55USD/mo DirectAdmin only 5 |
|
All the packages include Email Support and Unlimited Number of Tickets.
Check here to learn what services and server parameters we monitor and how we do it.
Response Time and Resolution Time Policies.
1 Remote DNS support:
The Free remote DNS support with a Platinum package includes additional monitoring of maximum 3 DNS servers of yours. We will configure, update software on the servers per needs. A list of supported OS is limited to Debian/Ubuntu, CentOS; software is limited to Named/Bind, PowerDNS, AtomiaDNS with or without MySQL/MariaDB/PostgreSQL backends. DNS servers should not run any public SMTP, POP, HTTP, HTTPS, FTP, other services.
The Free remote DNS support with a Startup package is limited to CloudFlare only. We don't support other DNS services.
The Free remote DNS support with other packages is limited to Web-GUI only. It means we can add/update/delete domains using HTTP/HTTPS protocols and don't either update software or monitor the DNS-servers.
2 Users Migration becomes available since the second month of an uninterruptible subscription. The service includes only transferring of users accounts: files, emails, databases. Server setup and software installation is not included here.
It means we can transfer users to a server under a monthly subscription without additional fees. But if you want to move users from a server under Poralix's monthly support you might be charged an additional fee for a new server setup.
Disaster Recovery, Users Migration where not included in a monthly package can be done as a separate service ordered on hourly or per-project bases.
3 Clients requiring additional support beyond the included Free Hours of Support will be charged on hourly bases.
4 No setup fee will occur if you pay 3 months upfront.
5 Valid for servers with DirectAdmin and less than 100 hosted domains.
Leave a MessageThank you for contacting us. We will reply your email as soon as possible. |
© 2023 Poralix Support. Powering Up Your Linux. Registration number: PSRN 315547600063150
Poralix's standard business hours: 9:00-19:00, Monday through Saturday, UTC/GMT+7. Servers under monthly subscriptions are monitored 24/7/365.
All of the information and data on this site is for informational purposes only and is provided for the convenience of the user.
